FAQ
Drywall Wiki FAQ
What do you believe is the underlying cause of the damage (e.g., water, settling, impact)?
Determine by looking at images or on site visit.
What is your proposed repair method for this specific damage?
Determined by on site visit or images.
Will you need to cut out and replace a section, or can it be patched?
Job specific What type of drywall or materials will you use for the repair (e.g., standard, moisture-resistant, fire-resistant)? We use moisture resistant in bathrooms that have a shower and basements. Regular ½” is standard everywhere else except garages get ⅝” on surfaces that ajoin living space. If there is water damage, will you assess for and handle any potential mold/mildew before repairing the drywall? Yes l add to the quote to handle anticipated treatment killing of mold and sealing porous materials. That is if I feel there may be mold. How will you ensure the new repair patch is seamless with the existing wall/ceiling? I have 24 years experience in blending repairs and making them invisible. What level of finish do you guarantee (e.g., paint-ready, Level 4, Level 5)? Level 4 is standard for “paint ready” If i feel an area needs level 5 i will bid that area for level 5. Or you request level 5. Will you match my existing wall texture (e.g., smooth, orange peel, knockdown)? yes Is primer included in your quote? Sometimes not every job includes primer but if you ask for it i will include it. Do you offer painting services to finish the job, or do I need to hire a separate painter? If you want i can quote the painting too. Im willing to do just the drywall though. How long do you estimate the entire project will take, including drying time between coats? 1-4 days job dependant What is the daily schedule (start and stop times) for your crew? We start at 9am in occupied homes. We work until we cant go any farther and need to wait for the compound to dry overnight or 3:30 What preparation work do you expect me to do before you arrive (e.g., clearing furniture, removing wall decorations)? Job dependant i will tell you when i see the jobsite. How will you protect my furniture, flooring, and adjacent areas from dust and damage? I use combination of heavy paper on the floors and drop cloths. I mask furniture with plastic and seal off doorways if dust will be created. How will you handle dust mitigation (e.g., air scrubbers, plastic barriers)? Plastic and a dust scrubber. Vacuums attached to tools that create dust. Who is responsible for the cleanup and disposal of the old materials and construction debris? Job dependant. If i dont mention it than i get rid of the construction debris. Is the estimate a fixed price, or is it an estimate of the hours/materials? Can you provide an itemized breakdown of the quote, separating labor, materials, and disposal costs? Sure What is your labor rate (hourly or flat fee)? I bid a flat rate for the job not hourly Are there any fees that are not included in this estimate (e.g., travel, permit costs)? No What happens if you discover additional, hidden damage (like structural or extensive water damage) once you open up the wall? If I feel there might be hidden damage i will open up the wall before providing a price so my quote is accurate. Also walls should be opened to dry asap after water damage. How will you communicate and charge for unforeseen costs or changes to the scope of work? If you change the scope I will do a separate written agreement Do you require a deposit, and if so, how much? Not for most jobs if its a big job i have payment schedule What is the payment schedule (e.g., deposit, progress payments, final payment)? In contract What forms of payment do you accept? Cash, check, money order, credit cards, cash app, venmo, bitcoin When is the final payment due? When we are finished How long have you been in business as a drywall repair contractor? Since 2001 i have been doing drywall, in early 2002 i became self employed as a drywall.contractor Do you specialize in repair, or is your main focus new construction/installation? Mostly repair and remodels. I did mostly new construction for the first 10 years Have you completed similar projects in the last year? Can you share photos of your past work? Yes website and facebook. Do you have a physical office or just a cell phone/truck? Office at home, garage holds my tools Are you licensed to operate in this city/state? (What is your license number?) 137633 massachusetts Do you carry General Liability Insurance and Workers' Compensation? (Can you provide a certificate of insurance?) yes Will my project require any building permits, and if so, who is responsible for obtaining them? No i dont do jobs where im required to pull a permit. If you aqre doing a large remodel you or the general contractor pull it Can you provide at least three recent references from clients with similar repair jobs? yes Where can I find online reviews for your company (e.g., Google, Yelp, BBB)? Google, yelp, facebook Will you, the owner/estimator, be the one performing the work, or will you send a crew? Yes i do most of the work then i bid jobs from 4-5pm Will subcontractors be involved in this project? NO
Who will be my primary point of contact throughout the project ME Do you offer a warranty or guarantee on your repair work?1Year If so, what are the terms, and how long does it last? (e.g., against cracking or bubbling)1 year against cracking bubbline or failure of my work. Is the warranty in writing yes What is the process if I notice a flaw in the repair work after you have left and I've painted the wall? Text or call me i will fix it